Export CRM for Handicraft & Home Décor Exporters in India
Handicraft exports mean many designs, many artisans and small quantities per line — with buyers who expect big-brand documentation. ExportCRM keeps designs, artisan job work, orders, documents and claims on one platform.
Handicraft and home décor exporters carry a structural difficulty that few other export businesses share: hundreds of designs, dozens of artisans and workshops, small quantities per line — and buyers, often large retail chains, who expect the documentation discipline of a factory supplier.
ExportCRM is built for that shape. Designs and SKUs are held with packing and pricing data, artisan and job-work movements are tracked against the order, and the document set, invoice and incentive claim are generated from the same record.
The problem
What handicraft exporters deal with
Hundreds of designs per order
Line-level detail multiplies faster than a spreadsheet can be checked.
Production spread across artisans
Many small units, many lead times, and status that only exists in phone calls.
Invoice and packing list drift
Carton counts and weights are maintained twice and stop agreeing.
Costing per design never done
Artisan charges, finishing and packing costs are not held against the lines they belong to.
The solution
What ExportCRM gives handicraft exporters
Design & SKU catalogue
Hold design references, images, packing data and prices per SKU.
Line-level order tracking
Track quantity, allocated unit and status per design within one order.
Artisan & job-work tracking
Record work sent to artisans and finishing units with purchase orders and charges.
Reconciling documents
Generate invoice and packing list from the same line set so totals always agree.
Multi-currency invoicing
Bill retail-chain buyers in their currency at DGFT reference rates.
RODTEP & incentive tracking
Track claimable and received incentives per handicraft shipment.
How it works
How a handicraft export order runs
Build the order
Add or import the design line set with quantities, packing and prices.
Allocate and track production
Assign lines to artisans and units, and track status and job-work costs per line.
Document, invoice & claim
Generate a reconciling document set, invoice in the buyer's currency and track incentives.
Many designs, many hands, one order
A single handicraft export order might contain sixty designs made by fifteen different artisan units, each with its own lead time and rejection rate. The commercial risk is not one big failure but an accumulation of small ones — a design short by twenty pieces, a finish that varies between units, a carton count that no longer matches the invoice.
ExportCRM tracks the order at line level. Each design carries its quantity, allocated unit, packing and price; job work sent to artisans and finishing units is recorded with purchase orders and charges; and production status rolls up so a shortfall against one design is visible before packing rather than during it.
Because the invoice and packing list are generated from the same line set, carton counts, weights and values reconcile by construction. Multi-currency invoicing at DGFT reference rates covers overseas billing, and RODTEP and Duty Drawback are tracked per shipment — meaningful in a sector where value is spread thinly across many small lines.
Frequently asked questions
Is ExportCRM suitable for handicraft and home décor exporters?
Yes. It handles design and SKU catalogues, line-level order tracking across many designs, artisan and job-work movements, reconciling invoices and packing lists, multi-currency invoicing and per-order incentive tracking.
Can it handle an order with hundreds of design lines?
Yes. Designs are held as SKUs with packing and price data, orders carry the full line set, and lines can be bulk-imported from Excel rather than typed for every shipment.
Can it track work given to artisans and outside units?
Yes. Job work sent out is recorded against the order with purchase orders, charges and status, so production spread across many small units stays visible on one timeline.
Will the packing list agree with the invoice?
Yes. Both are generated from the same order line set, so carton counts, weights and values reconcile without maintaining two separate files.
Does it track RODTEP and Duty Drawback for handicraft exports?
Yes. Government receivables are tracked per order from claimable through claimed to received, which matters in a sector where value is spread across many small lines and claims are easy to overlook.
How do I see it for my handicraft export business?
Book a free guided demo at exportcrm.in/contact or message +91 93277 55095 on WhatsApp, and we will walk through a real design-heavy order end to end.
Export CRM built for handicraft exporters
Book a free demo and run designs, artisans, documents and claims from one platform.