Privacy Policy

1. Who we are

ExportCRM is a product of Easywork Solutions Private Limited (“EasyWork Solutions”, “we”, “us”), Office 911, Surat Digital Valley, Uttran, Surat, Gujarat 394105, India. This Privacy Policy explains what data we collect when you visit https://exportcrm.in or request a demo, why we collect it, and the choices you have. For any privacy request, contact us at info@easyworksolutions.com.

2. Information we collect

We collect the following categories of information:

• Information you provide. When you book a demo or contact us, we collect your name, business email, phone number, company name and any message you send. Demo requests are also initiated over WhatsApp using the number you contact us from.
• Usage & device data. Pages visited, referring URL, approximate location, browser and device type, and interactions with the site, collected automatically through analytics.
• Cookies & similar technologies. Small files and identifiers set by us and our analytics providers to remember preferences and measure how the site is used.

We do not intentionally collect sensitive personal data through this website, and we ask that you not include it in free-text form fields.

3. Cookies, analytics & tracking

This site uses tag-management and analytics tools to understand traffic and improve the product. These may set cookies or use similar identifiers:

• Google Tag Manager & Google Analytics (Google LLC) — for traffic measurement and conversion tracking.
• Microsoft Clarity (Microsoft Corporation) — for aggregated usage analytics and heatmaps to improve usability.

You can control or block cookies through your browser settings. Blocking some cookies may affect how parts of the site function.

4. How we use your information

• To respond to demo requests and enquiries, and to provide the information or service you asked for.
• To operate, maintain, secure and improve our website and product.
• To measure and understand the effectiveness of our content and marketing.
• To comply with legal obligations and enforce our terms.

We rely on your consent (for optional analytics), our legitimate business interests (to run and improve the site), and the performance of a request you make (to respond to enquiries) as our bases for processing.

5. Third-party processors

We share limited data with service providers who process it on our behalf under appropriate safeguards, including:

• Google LLC (Tag Manager / Analytics).
• Microsoft Corporation (Clarity analytics).
• Our email and hosting/infrastructure providers used to deliver and store lead enquiries.

These providers may process data outside India. We do not sell your personal data.

6. Data retention

We keep enquiry and lead data only as long as needed to respond to and follow up on your request and to meet legal or accounting obligations, after which it is deleted or anonymised. Aggregated analytics data is retained according to each provider's default retention settings.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. To exercise any of these rights, email us and we will respond within a reasonable period.

Requests can be sent to info@easyworksolutions.com or via our contact page.

8. Security

We use reasonable technical and organisational measures — including HTTPS/TLS in transit and access controls — to protect data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available on this page with the “Last updated” date above.

10. Contact

Easywork Solutions Private Limited, Office 911, Surat Digital Valley, Uttran, Surat, Gujarat 394105, India. Email: info@easyworksolutions.com · Phone: +91 93277 55095.