ECGC Management & Tracking Software
Track ECGC policy limits, buyer approvals, and shipment compliance automatically. Never ship beyond your insured limit again.
ECGC — Export Credit Guarantee Corporation of India Ltd — is the government-owned export credit insurer. Its policies protect an exporter against the buyer failing to pay (commercial risk) and against political events in the buyer's country (political risk), and most Indian banks require ECGC cover before financing export receivables on DA or open-account terms. ECGC management software keeps the policy, the buyer credit limits and the shipments they cover in one place, so the sales team never confirms an order that the finance team cannot insure.
ExportCRM keeps ECGC details where the decisions are made: on the buyer record and on each export order. That means the person quoting a DA 60 shipment can see the approved limit and its expiry, and the person filing the monthly declaration can see what shipped, to whom and for how much, without a spreadsheet on the side.
The problem
The risks of manual ECGC tracking
Shipping over limit
Without automated checks, you might dispatch goods that exceed a buyer's approved ECGC limit.
Expired approvals
Buyer credit limits expire, leaving your exports uninsured if not tracked.
Disconnected systems
Sales teams don't check ECGC spreadsheets before confirming orders.
Claim rejections
Shipping outside policy terms leads to rejected ECGC claims when buyers default.
The solution
Automated ECGC compliance
Buyer credit limits on the buyer record
Store each buyer's approved ECGC credit limit, the policy it sits under, the approval date and expiry alongside the buyer's country, currency and payment terms.
Shipped value against the limit
Every order and invoice is recorded against the buyer, so the value shipped and outstanding under each limit is visible from the buyer profile.
Reminders before limits lapse
Use ExportCRM's reminders and notifications to flag limit expiry and overdue receivables before they become uninsured exposure.
Receivables and realisation per order
Expected and received payment dates on each invoice show which DA or open-account receivables are running late — the trigger for an ECGC claim.
Declarations from your own data
Export the month's shipments by buyer and value to Excel for ECGC declarations, instead of rebuilding the list from invoices.
Configured to your policy
Limit checks at order confirmation and policy-specific fields are set up for your workflow as part of ExportCRM's customisation.
How it works
Secure your exports in three steps
Record the policy and limits
Enter your ECGC policy details and each buyer's approved credit limit and expiry on the buyer record.
Confirm orders with the limit in view
When an enquiry converts to an order, the buyer's approved limit, its expiry and current outstanding are on the same screen.
Declare, track and claim
Export the month's shipments for the declaration, track receivables against expected dates, and if a buyer defaults, pull the order, invoice and document history for the claim in one search.
What ECGC covers, and what the exporter has to manage
An ECGC policy for exporters insures export receivables against non-payment. Broadly, it covers commercial risks — the buyer's insolvency, protracted default, or refusal to accept goods that comply with the contract — and political risks such as exchange-control restrictions, war or import bans in the buyer's country that prevent payment. Cover applies to shipments made within the policy period to buyers for whom a credit limit has been approved, and it is the exporter's job to keep three things current: the buyer's approved limit, the declaration of shipments, and the reporting of overdue payments within the policy's time limits.
Each of those is an operational task that goes wrong in exactly the same way. The limit is approved for a buyer at a value and for a period; sales confirms an order that takes the buyer over that value or after that period; the shipment goes out uninsured; and nobody notices until the buyer is late. Monthly declarations are assembled from invoices after the fact and miss a shipment. An overdue is reported after the window has closed and the claim is prejudiced. None of this is hard — it is a visibility problem, and the visibility is missing because the limit lives in a spreadsheet the sales team does not open.
Why ECGC management belongs in your CRM
If your sales team operates in a CRM and your finance team manages ECGC limits in Excel, there is a dangerous disconnect. Sales might confirm a $50,000 order for a buyer who only has $30,000 in available ECGC credit, or confirm a DA 90 shipment two weeks after the buyer's approval lapsed. Putting the limit on the buyer record, next to the payment terms and the order history, means the person confirming the order sees it without asking.
ExportCRM's buyer master already carries the country, currency, Incoterm and payment-term defaults an exporter needs; ECGC policy and limit fields sit alongside them. Because every invoice is recorded against the buyer with expected and received dates, the outstanding under a limit is a report, not a calculation. Reminders and real-time notifications can be set for limit expiry and overdue receivables, so the overdue is reported to ECGC inside the policy window rather than discovered at quarter end.
ECGC and the payment terms you offer
ECGC cover is what makes DA and open-account terms viable for an Indian exporter. Under DP the buyer cannot take the goods without paying, so the exposure is limited; under DA and open account the buyer has the goods and you have a receivable, and that receivable is what the policy protects. It follows that the buyer's ECGC limit and the payment term should be decided together — a limit of $30,000 and DA 90 terms means at most $30,000 of shipments can be in flight to that buyer at any time. The export payment terms guide sets out the risk of each term; ExportCRM records the term and the limit on the same buyer.
Banks close the loop from the other side: export bills discounted or financed under a packing credit or post-shipment facility are usually required to be ECGC-covered, and the bank will ask for the policy and the buyer limit before releasing funds. Having the order, invoice, shipping documents, limit and expected payment date in one record makes that conversation short, and if the worst happens, the claim file — contract, invoices, shipping documents, correspondence and the overdue report — is a search in ExportCRM rather than a week of assembling emails.
Frequently asked questions
Can ExportCRM track ECGC limits?
Yes. Each buyer's approved ECGC credit limit, policy reference, approval date and expiry are recorded on the buyer, and the value shipped and outstanding against the buyer is visible from the same record. Limit checks at order confirmation are configured for your policy as part of customisation.
What does an ECGC policy cover?
Broadly, non-payment of export receivables because of commercial risks (buyer insolvency, protracted default, non-acceptance of conforming goods) and political risks (exchange-control restrictions, war, import bans) in the buyer's country, for shipments within the policy period to buyers with an approved credit limit. Confirm the terms of your specific policy with ECGC.
Does ExportCRM prepare ECGC declarations?
It gives you the data: every shipment in the month by buyer, invoice value and payment term, exported to Excel. Your declaration is filled from that list rather than rebuilt from invoices.
How does ExportCRM help when a buyer defaults?
The claim needs the contract, invoices, shipping documents, correspondence and proof of the overdue being reported in time. All of those sit on the order in ExportCRM, and OCR search finds them by buyer or invoice number.
Is ExportCRM an ECGC product?
No. ExportCRM is export CRM and ERP software built by EasyWork Solutions; it has no affiliation with ECGC Ltd. It helps you manage the policy and limits you hold with ECGC.
Protect your export revenue
Book a demo and see how ExportCRM automates your ECGC compliance.